Product Liability

Under the Consumer Act of 1987, you are allowed to make a product liability claim against the manufacturer of a faulty product that can be shown to have caused you personal injury. This covers a wide range of products; from cars to hip replacement joints and from toys to cosmetics.

This Act was made to give consumers recourse to justice against manufacturers who were producing dangerous goods. It has been successful in this, with thousands of people in the UK having made successful product liability claims in the years since the Consumer Act was introduced.

The four main ways in which a manufacturer can be found to be at fault in a product liability compensation claim are:

  • Manufacturing
    If contamination has occurred in a factory or a batch of products has been damaged during the manufacturing process and the quality control procedure has not identified this and you have suffered injury as a result, the manufacturer is likely to be liable.
  • Design
    If a product is poorly designed, such as a toy that has very sharp edges or a kettle that allows steam to escape around the handle, and you have sustained an injury as a result, you can make a product liability claim against the manufacturer.
  • Warnings
    If a manufacturer fails to exhibit sufficient warnings on a product that is inherently dangerous, such as an electrical appliance, or a salesman has downplayed the warnings on such an item, then the company may well be found to be liable if you are injured as a result.
  • Failure to recall / announce warnings
    If a manufacturer discovers a problem with a product that could cause personal injury and fails to announce warnings about the product and injury occurs as a result, a product liability claim could well be successful, if you are injured by the product.

It is particularly important that the solicitor you choose to represent you has specialist knowledge of product liability law because this type of personal injury case can sometimes be extremely complex.


Personal injury covers a wide range of injury types – from whiplash injuries sustained in road traffic accidents, to broken bones from slipping on a damaged pavement, even health problems caused through medical negligence.

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Serious injury compensation claims should only be dealt with by experienced personal injury lawyers like Whitestone Solicitors. With over 30 years of experience in serious injury claims, you will receive the very best legal advice.

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Mr A
Client suffered a serious knee injury after a vehicle collided into his bicycle.
Awarded £12,500
Mr S
After an RTA our client suffered an unusual hand injury.
Awarded £15,000 at Court
Mr R. U
Our client was knocked down by a lorry door and Suffered injury to face and shoulder.
Awarded £6,207
Mrs G
Hit in shoulder by wing mirror of a Royal Mail van while out walking.
Awarded £15,000
Mr B
Injured as a passenger in a vehicle when a tyre blew out causing driver to lose control.
Awarded £2,650
Mr G
Involved in an RTA with a Metropolitan Police vehicle, and they denied liability.
Awarded £4,000
Mr V. G
Our client was knocked over by a motorbike, and suffered injuries to her head and hand.
Awarded £19,000
Mrs S
Client worked in a high street store when they slipped on wet floor and dislocated right shoulder.
Awarded £16,000
Mrs J. E
Suffered injury to her shoulder after and RTA that required ongoing treatment.
Awarded £12,500
Mr K
Our client was involved in a RTA suffering very serious injuries.
Awarded £137,000 following 3 day trial
Mr M. R
Our client sustained injuries in an accident with a foreign lorry.
Awarded £7,250
Mr D. D
During and RTA, our client suffered injuries to their neck, back, shoulder and foot.
Awarded £10,000
Mr I
Sustained a whiplash injury when a taxi he was a passenger in was involved in a RTA.
Awarded £3,250
Mr S
Client injured after being hit on the side of head by bus wing mirror while waiting to cross the road.
Awarded £11,500
Mr B
After a fall off a ladder at work, our client suffered injuries to the head and abdomen.
Awarded £20,000
Mrs R
Wheels of work trolley got stuck as floor was not level and injured wrist whilst lifting the trolley.
Awarded £9,660
Mr S. A
During an RTA our client suffered a knee injury
Awarded £5,000
Mr W
After an RTA our client client suffered a back injury which caused great difficulty.
Awarded £3,200

Testimonials

Aftab Ali - Business Owner

Whitestone Solicitors have been an excellent firm to work with, and I have used their services on a number of occasions. I would have no hesitation in recommending their services to others.
Aftab Ali - Business Owner

 
Mrs A. R

I would to thank you for your excellent and swift service. I am glad to say I received a cheque for £12,750 as compensation for my personal injury today.
Mrs A. R

 
Masoud Latif

Always received honest and helpful advice without the jargon. Completely satisfied with the immigration service I received from Whitestone Solicitors.
Masoud Latif

 
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